Last updated: September 2026

We strive to provide reliable and transparent IPTV streaming services for our customers across Sweden, Norway, Denmark, Finland, and Iceland.

1. Free 24-Hour Test Account Before Purchase

To ensure complete customer satisfaction and eliminate any uncertainty, we provide a free 24-hour trial account. We strongly encourage all prospective customers to test our channel line-up, server stability, and device compatibility prior to placing a paid order.

2. 7-Day Technical Satisfaction Guarantee

If you experience verified technical issues with our service that our support team is unable to resolve within 48 hours of notification, you are eligible for a full refund within seven (7) days of your initial purchase date.

3. Non-Refundable Conditions

Issues caused by local ISP throttling, low home bandwidth (under 15 Mbps), or unstable local Wi-Fi connectivity.
Incompatibility with third-party devices or apps where the customer did not utilize the free trial first.
Accounts suspended due to violation of our single-connection or anti-sharing terms.

4. How to Request Assistance or a Refund

If you encounter any streaming difficulties, please contact our support team at support@vipiptvnordic.com with your account email and a description of the issue.